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Government & Municipal

Modernization built for how cities actually operate.

We help municipalities, courts and public agencies replace aging software with secure, integrated platforms — scoped to fixed prices, governed by acceptance criteria and delivered on schedules that respect statutory deadlines.

Focus
Municipal courts, city operations, public agencies
Contract models
Fixed-price implementation · annual subscription & support
Compliance workstreams
CJIS · TX-RAMP · WCAG 2.1 AA · records retention
The problem

Legacy systems quietly cost cities every day.

Citizens call to ask what they owe. Staff re-key data between disconnected systems. Reports are rebuilt by hand. Vendors charge for every change. None of that shows up on a budget line — but all of it shows up at the counter.

Public experience

Too many calls and counter visits

Routine questions — balance, court date, eligible options — still require a person.

Operations

Disconnected workflows

Duplicate records, manual reconciliation and screens that don't talk to each other.

Risk

Vendor lock-in & deadlines

End-of-life platforms, rising renewals and hard replacement dates.

What we deliver

Government capabilities

Each capability is delivered as part of a governed program — not as a stand-alone tool your team has to stitch together.

01

Court & case management

  • Citation-to-disposition lifecycle
  • Dockets, hearings, virtual court
  • Warrants, bonds, jail credit
02

Citizen self-service portals

  • Mobile-first lookup & payment
  • Document upload & compliance
  • Eligibility-driven options
03

Integration hub

  • Citation, ERP / GL, payments
  • State reporting outputs
  • Monitoring, retry & audit
04

Legacy data migration

  • Four-cycle migration method
  • 100% dollar reconciliation
  • Read-only legacy transition
05

Security & compliance

  • CJIS requirements matrix
  • TX-RAMP validation in Phase 1
  • SSO / MFA, role-based access
06

Reporting & command centers

  • Real-time operational KPIs
  • State / OCA reporting workflow
  • Outcome measurement
Procurement-ready

Proposals your council and procurement team can evaluate cleanly.

RJ proposals are structured the way public buyers evaluate: explicit scope, defined integrations, milestone payment schedules, assumptions, change control and risk registers.

  • Fixed implementation price with itemized workstream allocation
  • Milestone payments tied to demonstrations and acceptance
  • Defined base-scope integrations — no open-ended interface work
  • Change control — nothing proceeds without City approval
  • Data ownership — City data and records remain the City's
Sample milestonePayment
Notice to Proceed10%
Requirements / Architecture Approval15%
Core Platform Demonstration20%
Portal / Judicial Workflow Demo15%
Integrations Substantially Complete15%
UAT Ready10%
UAT Acceptance10%
Production / Hypercare Acceptance5%

Illustrative structure. Final schedules are defined per contract.

Security posture

Compliance treated as a design gate — not a checkbox.

We never assume one authorization satisfies every requirement. Security scope is mapped and approved before production data touches the platform.

CJIS

Security Policy alignment

Requirements matrix, contractor addendum and evidence collection.

TX-RAMP

Texas cloud validation

Selected services validated against Texas DIR requirements in Phase 1.

Identity

SSO, MFA & least privilege

Workforce identity integration plus application-level authorization.

Audit

Every action accountable

Signed-document hashes, privileged-action logs and retention controls.

Tijeras, NM

Let's scope it properly — before you commit.

Request a briefing with RJ Business Solutions at 1342 NM 333 # 5254, Tijeras, NM. Scope, schedule, security and budget — on one page.