One accountable team — from discovery to hypercare.
Nine integrated service lines that together cover everything a modernization program needs. Engage one, or let RJ own the full program.
- Service lines
- 9 integrated capabilities
- Delivery
- Fixed-price or managed engagements
- Clients
- Municipal · public agency · enterprise
Platform Engineering
Custom and product software for mission-critical operations.
- Case & workflow management
- Client and citizen portals
- Operational dashboards
- Admin & configuration consoles
Systems Integration
A monitored integration hub between your platform and every external system.
- API, file and queue interfaces
- Interface control documents
- Retry, reconciliation & audit
- Integration health monitoring
Legacy Modernization & Migration
Replacing end-of-life platforms without losing a record — or a dollar.
- Source-data profiling
- Four-cycle migration method
- Financial reconciliation
- Controlled cutover & read-only legacy
Security & Compliance
Security architecture and compliance workstreams built in from Phase 1.
- CJIS requirements matrix
- TX-RAMP validation
- SSO / MFA & role-based access
- Incident response & recovery plans
Cloud Architecture
Edge-first applications with a mature relational system of record.
- Secure edge & WAF
- Coordinated state & queues
- Document object storage
- Backup, recovery & observability
Payments & Financial Systems
Payment processing, plans and posting — reconciled end to end.
- Processor integration (no raw card data)
- Payment plans & installments
- ERP / GL posting
- Refunds, reversals & exceptions
Governed AI & Automation
AI that assists staff — never replaces authorized human judgment.
- Document classification
- Staff search assistants
- Correspondence drafting
- Human-in-the-loop escalation
Reporting & Analytics
Real-time operational visibility and outcome measurement.
- Command-center dashboards
- State / regulatory reporting
- KPI & outcome tracking
- Data exports & BI readiness
Training, UAT & Change Management
Adoption is part of delivery, not an afterthought.
- Role-based training
- UAT scenario design & leadership
- Administrator documentation
- 30/90-day hypercare
What's included is written down.
Every engagement separates base scope from conditional and optional work, so budgets stay predictable.
Defined deliverables
- Core platform & role-based applications
- A defined number of priority integrations
- Migration, testing, training & cutover
- Hypercare & transition to support
Priced through change control
- Additional complex integrations
- Major vendor-specific development
- Localization, kiosks, mobile apps
- AI modules & data warehousing
Let's scope it properly — before you commit.
Request a briefing with RJ Business Solutions at 1342 NM 333 # 5254, Tijeras, NM. Scope, schedule, security and budget — on one page.